What is AI agent observability?+
Seeing what an AI agent did and why: the prompts it was given, the tools and commands it ran, what came back, and what it did next. For security, that record has to be complete, kept outside the agent, and tied to a person and a machine, so a risky action can be found, explained and stopped next time.
Which AI agents does it monitor?+
Sessions are recorded from Cursor, Claude Code, OpenAI Codex, Gemini CLI, ChatGPT Desktop, Claude Desktop, VS Code, JetBrains IDEs and other desktop agents; from ChatGPT, Claude, Gemini and Microsoft 365 Copilot in the browser; and from Claude Enterprise and ChatGPT Enterprise through their compliance APIs, which includes use that never touches a managed machine.
Does monitoring slow agents down?+
Recording a session doesn't stand in the agent's way: the endpoint agent collects the AI agent's own session transcripts. Checks that stop an action run inline, on agents that expose hooks for it, once you turn on real-time guardrails.
What data does it collect, and who can see it?+
By default, the prompts, tool calls, responses and session metadata of the AI agents, for audit and investigation. You can set prompts and tool calls to keep only the verdict and metadata, only flagged activity, or nothing, and turn the other kinds off; a block is always recorded. Personal accounts can stay private: collect in full from your approved organizations only, and from personal or unknown accounts we collect metadata alone, their prompts and transcripts never leaving the machine. Seeing the content takes a role that allows it, and the browser extension hashes conversation text rather than storing it.
How long is the data kept?+
You choose, up to 60 days. Stored data is encrypted in transit and at rest, and never used to train models. More on our Security page.
Does it record personal AI accounts?+
It tells them apart by the account's organization. With collection limited to your approved organizations, a personal account's use is recorded as metadata only, so you know it happened without reading it. Finding the AI tools nobody approved is Shadow AI.
Will it disrupt our developers or block their work?+
Not unless you choose to. Every new policy and guardrail starts off or in monitor mode, where activity is evaluated and logged but nothing is blocked. You move a policy to enforce when its findings look right, for a pilot group first.